Admin Assistant - London, United Kingdom - HM Courts and Tribunals Service

HM Courts and Tribunals Service

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £23,000
Job grade:

Administrative Assistant
AA
Contract type:
Permanent
Type of role:
Operational Delivery
Working pattern:
Fulltime
Number of jobs available:
10Contents

Location

About the job

Benefits:

Things you need to know

Location

These positions are based at RCJ LONDON, WC2A 2LLAbout the job

Job summary:

Please refer to job description
Job description:

Directorate:
Operations

Job Title:
Admin Assistant x 10

Location:
Royal Courts of Justice, Strand, London, WC2A 2LL

Duration:
Permanent

Pay Span or equivalent:

AA

Salary:
London (within M25): £23,000

These positions are available for existing civil servants on level transfer or promotion. Secondments and loans will be considered on an individual basis.

Background:

HM Courts and Tribunals Service is responsible for the administration of criminal courts, civil courts, family courts and tribunals in England and Wales working with an independent judiciary to provide a fair, efficient and effective justice system.

Currently, HM Courts and Tribunals Service is embarking on a period of significant change which will require strong leadership in this critical role, operating in a culture of openness and honesty.

Overview:

Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within His Majesty's Courts and Tribunals Service (HMCTS).

Most of the staff within HMCTS are employed in administrative roles.

Admin Assistants provide general admin support to the various teams within the court/tribunal/office or provide support to other functions within HMCTS.

Although many of the tasks are straightforward, regulated by well-established guidelines and/or detailed instructions, some initiative may be required. Advice is readily available and standard procedures are usually followed. Admin Assistants work within a team with regular management support and are responsible for their own time.

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

Key Responsibilities:

Administration

Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
Creating, updating, distributing and tracking files, bundles, documents, tapes;
Maintaining the Court Library (including etranscripts and books)
Sorting and delivering lists of hearings for internal and external notice boards

Correspondence

Copy/audio typing, completing standard letters, forms, registers, etc where the information is clearly defined.
Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.
Amending standard instructions, manuals and directories, circulating and distributing documents, journals etc.

Post Handling

Opening, sorting, distributing and dispatching post
Collecting and delivering post from appropriate offices

Monitoring Stock

Including stationery and other supplies against requirements and inventories, establishing requirements, completing order forms, stock distribution
Collecting and distributing stationary around the offices

Data Entry and recording

Resulting, checking accuracy and completeness against guidelines or a proforma,
Straightforward money handling e.g. issuing jury payments, spending petty cash under instruction.

Operating equipment

Office and court equipment e.g. computers, fax machines, scanners, photocopiers, franking machines, switchboards, messaging equipment, tape and video recorders etc.

Handling telephone calls

Answering standard enquiries and passing messages to others.

Arranging meetings

Using electronic diaries, booking rooms and accommodation, making travel arrangements.

Reception of parties to court

Preparing rooms for hearings, tribunals, trials, meetings etc.
Providing Usher cover as necessary

Essential Skills and Qualifications:

Experience of working with the public in a busy public service environment.

Ability to use a computer at the level required for the work.

Other Duties:

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Application Process:

A 250-word suitability statement against each of the following Success Profile Behaviours (Level 1):

Working Together
Delivering at Pace
Changing and Improving

If selected for interview, the Success Profile Behaviours listed above will also be tested / assessed (Level 1).

Interviews will also test two Strengths.

The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guarantee