Administrative Assistant - Cardiff, United Kingdom - Cardiff University

Cardiff University

Verified Company

Cardiff, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Advert

Administrative Assistant - Assessment

Centre for Medical Education

School of Medicine

College of Biomedical and Life Sciences

You should be customer focused, organised, possess very good written and oral communication skills, and be able to coordinate effective team working as well as working on your own initiative. Attention to detail and accuracy will be critical. You should have significant experience of working in an office environment, with experience of the Higher Education sector being an advantage. You should possess good IT skills (across all MS Office packages) and customer service experience.
Cardiff University offers many excellent benefits, including 40 days annual leave (incl bank holidays), local pension scheme, a cycle to work scheme and other travel initiatives, annual increments within the pay scale, and more. It is an exciting and vibrant place to work, with many different challenges and is a proud Living Wage supporter.
This post is full time (35 hours per week), fixed term to cover a secondment and is available from 20 March 2023 until 27 October 202
Salary: £22,197 £24,144 per annum (Grade 3). Appointments to roles at Cardiff University are usually made at bottom of scale unless in exceptional circumstances.

Date advert posted:

Thursday, 16 March 2023

Closing date:
Thursday, 30 March 2023

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Job Purpose

Provide an administrative service to the School/Directorate, engaging and completing a range of routine tasks to meet operational and customer service requirements.

Providing support and guidance on the administration of assessments within the MB BCh programme, ensuring the Assessment and Data Unit team is supported and key duties undertaken.

Duties and Responsibilities

Key Duties

Deal with a range of enquiries from internal and external customers in a professional manner, establishing their requirements and adapting the standard responses accordingly
Collaborate with others in order to make recommendations for developments of established processes and procedures
Establish working relationships with key contacts to help improve service levels
Undertake a variety of administrative duties to support the team and department
Update administrative systems and databases with accurate information
Contribute to the success of the team, leading others through example, and supporting the supervision and management of the team

Specific Duties

Produce documentation, plan and organise meetings in line with approved University guidance, take minutes and ensure any travel arrangements are made
Assist in the production of assessment documentation
Assist in the planning and preparation of clinical and written exams
Assist in the recruitment of patients and examiners
Assist in the preparation of examination papers
On the day support for both clinical and written examinations
Maintenance of programme and student records

General Duties

Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
Abide by University policies on Health and Safety and Equality and Diversity
Perform other duties occasionally which are not included above, but which will be consistent with the role

Person Specification

Essential Criteria

Qualifications and Education

NVQ 2/ 5 GCSE level A-C or equivalent, including English and Mathematics
Knowledge, Skills and Experience
Significant experience of working in an administrative or office environment
3. Proficient in using common office IT packages (e.g. MS Office) including databases
4. Ability to set up standard administrative systems and procedures
Customer Service, Communication and Team Working
Ability to communicate effectively and professionally with a wide range of people
6. Ability to work as an effective team member, providing advice and guidance to other team members where necessary
7. Proven ability to deal with escalated requests for information or service, resolving customer issues where appropriate being aware of confidentiality and data protection guidance
Planning, Analysis and Problem Solving
Ability to plan, prioritise and organise own workload within established time scales
9. Ability to use initiative in solving