Service Coordinator - Oswestry, United Kingdom - Opus Vitae
Description
Opus Vitae are actively recruiting on behalf of our client for a
Service Coordinator to join their growing service department.
This is a customer focused role, which will involve acting as the first point of contact for all customer queries, accepting incoming calls, and liaising with the engineering department to book in required services.
Working hours:
Monday - Friday, 9am - 5pm.
Salary:
£21,500 - £22,000 per annum, permanent.
Experience
Responsibilities
- Accepting incoming service calls and allocating engineers to attend site within the agreed response times.
- Arranging engineer's return visit whilst keeping the customer updated
- Requesting purchase orders, processing warranty claims and supplier invoices
- Managing the maintenance contract visits for key accounts
- Sourcing, quoting and supplying parts as requested
- Annual stock take of stock held on site at the distribution centres
- Use of Microsoft Office, Excel, Outlook, SAP and MAPO
Job Types:
Full-time, Permanent
Salary:
£21,500.00-£22,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Oswestry, Shropshire: reliably commute or plan to relocate before starting work (required)
Experience:
Customer Service: 1 year (preferred)
- Administration: 1 year (preferred)
- Microsoft Office/Excel: 1 year (preferred)
Work Location:
In person
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