Client Manager - London, United Kingdom - eFinancialCareers

eFinancialCareers
eFinancialCareers
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

This person will be responsible for client relationship management with institutional clients and operate as technical expert for operations and new client mandates.


Responsibilities:


  • Client relationship management.
  • Training and support for new and existing clients re any changes, improvements etc.
  • Managing the new client onboarding process.
  • Thoroughly understand client requirements and articulate to the relevant teams/stakeholders internally and externally.
  • Regular service reviews with clients
  • Oversee client change initiatives

Requirements:


  • Highly client focused with proven experience in a client relationship role.
  • Ideally a background in B2B working with Institutional / corporate clients.
  • Strong operations knowledge / experience
- this person will work with a variety of clients on different initiatives

  • This person must come from an asset manager, fund platform or third party in order to work with the clients and understand their requirements.
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