Business Support Officer - Kingston upon Thames, United Kingdom - The Royal Borough of Kingston upon Thames

The Royal Borough of Kingston upon Thames
The Royal Borough of Kingston upon Thames
Verified Company
Kingston upon Thames, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Employer
Kingston Council


Location(s)
Kingston


Contract Type
Fixed Term, Permanent


Length of Employment / Contract End Date
12 months


Working Hours
Full Time, Part Time - Job Share


Grade
D/E


Hours Per Week
36 for full time, 21.6 for the permanent job share


Salary Range
£24,804 - £29,214


Salary Basis
Per annum, pro rata'd to part-time working hours


Actual Part Time Salary
£13.21-£15.56


Leave Entitlement
25 days


Application Deadline
28/08/2023, 23:55


Anticipated Interview Date(s)
week commencing 4th September


About the Borough


This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.

Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage.

Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.


Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.

Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride.

The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.


We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength.

The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic.

Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.


Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough.

In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.


About the Role


The Business Support Service brings together many of the day to day support functions from across the organisation into one centralised service
.

We are currently recruiting for a variety of fixed term roles both full/part time across the 3 hubs in the Business Support Service.


_ Please tell us in the supporting statement if there is a specific Hub you would like to be considered for_

_ Corporate Hub_
The Corporate Hub is where a wide range of administrative and transactional tasks across the service sit.

The Corporate Hub is made up of various sub teams supporting service areas, such as Housing, Regulatory Services, Revenues and Benefits etc.

Depending on where in the Corporate Hub you are based, day to day tasks can include things like:


  • Supporting housing tenants with their requests for housing repairs
  • Liaising with external partners which can include GPs, care homes or hospitals
  • Financial tasks such as raising purchase orders and invoices
  • Data inputting and inbox management
  • Minuting support for meetings and support of community and corporate events

_ People Hub_
The People Hub is a specialist hub focussing on support to specific areas of Adult Social Care. Attention to detail, flexibility and the ability to multi-task are a must.

Tasks in the People Hub can include:

  • Supporting and processing the Council's Deprivation of Liberty process
  • First point of contact for Mental Health and Learning Disability teams and providing the required administrative support
  • Financial tasks such as raising purchase orders and invoices
  • Minute taking support

_ Place Hub_
The Place Hub is a specialist hub focusing on support to Planning and Building Control Service. Attention to detail, ability to develop technical expertise and to constructively challenge are a must.

Tasks in the Place Hub can include:

  • Administering Planning Appeals
  • Compiling and organising documentation for Planning Committees
  • Supporting the Building Control service with day to day administrative support


All our roles involve the use of different systems so we are looking for people who are confident and at ease in using new systems, with excellent ICT skills and are quick to learn.

All our roles require you to work as part of a team a
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