Travel Consultant - South West, United Kingdom - Centre People Appointments Ltd.

Centre People Appointments Ltd.
Centre People Appointments Ltd.
Verified Company
South West, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

TYPE:
Permanent, full-time


WORKING HOURS:
37.5 hours per week (*) Some Saturday work will be required on a rota basis, with additional pay and time off in lieu to compensate


SALARY:
£24-25.6K depending on experience, plus Uncapped bonus


START:
Mid-March 2023


OTHER:
Good benefits


MAIN RESPONSIBILITIES:


  • Create highquality tailormade itineraries for direct and trade clients based on their requirements
  • Work to achieve individual and team sales targets; converting both tailormade and small group tour enquiries to sale; maximizing value from each enquiry
  • Coordinate all aspects of the client booking, including reservations, to ensure successful delivery of trip
  • Conduct quality check of travel documents to ensure high quality, accurate information is received by their clients
  • Take a proactive approach to learning and development to ensure your sales skills, customer service and product knowledge are always improving
  • Undertake familiarisation visits and inspections in their destination countries where required, to boost your own knowledge and share insights gained with your peers and product team
  • Other reasonable tasks as requested by Sales Team Leader/Branch Sales Manager

IDEAL CANDIDATE:

  • Previous customer service and/or sales experience
  • Experience of living and/or working in Japan, coupled with a passion for the country as a travel destination
  • Selfmotivated with the determination to achieve individual and team sales targets
  • A highly organised and productive approach; you must be able to get a lot done under pressure to a high degree of accuracy
  • A creative approach to problem solving, continually seeking to find the best outcomes to meet and exceed individual client requirements
  • The determination to continually improve your own skills and knowledge, taking a proactive approach to your own personal development
  • Experience of working in the travel industry will be beneficial
  • Experience of travel to any of our other destinations will be beneficial (Indochina, South Korea, Malaysia, Borneo and Thailand currently)
  • Business level of fluency in English
  • Some understanding of Japanese culture and Japanese language would be advantageous
**All applicants must have the right to work in the UK as the Company is not able to offer visa support.
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