Customer Advisor - Manchester, United Kingdom - Manchester Staff Ltd
Description
Customer Advisor- Work from home
£27,000 rising to £30,000 after 6 months and £34,000 after 2 years.
UK Staffing Group are currently looking for talented customer advisors to join an exciting rapidly growing company based in Manchester.
Our client has recently secured a large government contract to deliver debt support and advice to clients in need and we're looking for empathic, personable people who enjoy helping those most vulnerable.
You will not be hard selling or cold calling, you will take a soft approach to advise on the best solutions for each clients circumstances.
The clients states:
'Our mission is to change customers' lives for the better - so that they can 'Live More and Stress Less'.
Full training is on offer, so if you've not worked as a Debt Advice Specialist, their intuitive training programme will provide you with all the skills to start making a positive difference for families and their financial situation.
The business have a flexible approach to work where quality of service and job satisfaction are prioritised above anything else.
This has allowed the current work force to take advantage of working from home full remotely or hybrid working if preferred from their offices in Trafford Park, Manchester.
Job Role & Requirements:
The successful Debt Advice Specialists will be comfortable with a telephone based role speaking with a range of people day to day.
You will make a suitable recommendation on an appropriate debt solution and budgeting that will help them to become debt free and build financial resilience.
- Customer advisor or customer service experience 3+ years
- Experience within a financial industry preferred but not essential.
- Highly personable, empathetic and compassionate characteristics important.
- Strong and confident communicator with fluent English language skills.
- Good IT skills, competent with a range computer systems.
- Driven, selfmotivated and disciplined.
- Good maths and numeracy skills.
About UK Staffing Group:
UK Staffing Group are a specialist recruitment business focused on delivering highly experienced and reputable permanent staff to local businesses.
We can offer:
- Free support and advice to help you with your job search.
- Full interview support including a preinterview call with a specialist consultant and coaching on interview tips and techniques.
- After placement support
Job Types:
Full-time, Permanent
Salary:
£27,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Onsite parking
- Work from home
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
Work Location:
Hybrid remote in Manchester
Reference ID:
J-153
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