Band 3 - Watford, United Kingdom - West Hertfordshire Teaching Hospitals NHS Trust
3 weeks ago
Description
We have an exciting opportunity within Paediatrics for a Band 3 Receptionist.To provide a first-class reception service to patients and their Parents/Guardians attending Children Outpatient services at the Trust, contributing to the overall efficient and effective running
of all designated clinics.
To work closely with nursing and medical staff to ensure that any issues
in clinic are raised immediately to maintain the level of service to patients. Main priority is to manage the booking of designated appointments, ensuring that these are booked efficiently and that any booking issues are raised immediately with medical staff to ensure patient care is not
compromised.
To assist in managing new appointments that may need cancelling or rebooking in particular those received via the appointments telephone booking line.
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust Major redevelopment works are due for completion by 2025 or soon after.
The trust has recently gained 'teaching hospital' status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
The successful applicant will provide cross cover between our hospital sites and will need to have excellent communication and organisation skills to enable them to provide an efficient and comprehensive service
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