Warranty Administrator - Sunderland, United Kingdom - BMW Group Retail

BMW Group Retail

Verified Company

Sunderland, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Vertu Sunderland is looking for a Warranty Administrator.

Your role
The warranty administrator role is the key contact and relationship manager between our dealership network, customers and outside garages. The administrator will manage customer claims, ensuring that all warranty repair orders are issued for compliance and accuracy.

The warranty administrator is fully responsible for communicating all aspects of the claim, from initial enquiry to job completion and will efficiently handle and resolve all claims by reviewing and managing all documents that may be required within the process.

Your profile

You will be able to learn, research, and adapt to new information quickly, whilst being able to take responsibility for actions and projects and have the ability to work on your own initiative.

You must be able to analyse numerical data as well as other sources of information and provide exceptional customer service.

Rewards

Your hard work will be rewarded with preferential service rates, a colleague purchase scheme, a share incentive scheme, a pension and access to training courses at the
BMW Training Academy.

Similar searches:

BMW, Permanent, Full-time, Sales / Customer Service, Competitive

Retailer
Vertu Sunderland

Location
Sunderland

Salary
£27,000 basic salary + benefits

Starts
17 Feb 2023

Closes
31 Mar 2023

Brand

BMW

Contract Type
Permanent

Hours
Full-time

Business Area
Sales / Customer Service