Business Support Advisor - Portsmouth, United Kingdom - Dynamite Recruitment Solutions Ltd

Dynamite Recruitment Solutions Ltd
Dynamite Recruitment Solutions Ltd
Verified Company
Portsmouth, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Business Support Advisor
Portsmouth
£22000 Plus fantastic benefits which will include the following
Hybrid working
Pension - up to 15% contribution
Employee car scheme
well being hours
Gym memberships
Car schemes
Holiday of between 25 and 30 days dependant on level of service
Enhanced maternity, paternity and premature baby leave
Learning hours And several more

Hours :
Monday - Friday


Dynamite Recruitment are pleased to be recruiting for our client based in Portsmouth that are looking to recruit an experienced Business Support Administrator to join the business at this busy and demanding time.

Our client provide a number of specialist serviceto customers and are growing considerably due to their success

Key Responsibilities:

  • Build and maintain relationships with stakeholders, clients and departments.
  • Understand the satisfaction measures.
  • Ensure documents and files are maintained and audited.
  • Identify and resolve operational issues.
  • Respond to enquiries and prioritise tasks.
  • Take ownership of processes and queries.
  • Investigate queries and look to escalate them accordingly.
  • Providing a highquality response to prospective customers.
  • Provide quotes to customers.
You need to be able to prioritise and multitask and also enjoy being busy Experience:

  • Excellent commitment and engagement with the business
  • Enthusiasm for doing what is right for the customer
  • A high level of professional communication and relationship building skills
  • Advanced customer complaint resolution skills
  • Accurate data entry
  • Ability to multi task and organise your workload
  • Good knowledge of Microsoft Office, particularly Excel and Outlook

You will:

  • Like talking to customers on the phone
  • Have a candoattitude
  • Can resolve tricky issues
  • Learn from feedback quickly and positively
  • Deliver on the promises you make
  • Great attention to detail
If this sounds like your next role, please get in touch with Fran Curtis at Dynamite Recruitment on INDDYN
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