Administrator - Walthamstow, United Kingdom - NELFT North East London Foundation Trust

NELFT North East London Foundation Trust
NELFT North East London Foundation Trust
Verified Company
Walthamstow, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication.

Ensure that complex calls from anxious and distressed clients are passed to appropriate person to deal with (dealt with) effectively and appropriately, or escalated to senior staff member if appropriate Respond to enquiries, and take appropriate action on behalf of the service, either by telephone, personal contact or correspondence, within agreed time limits.

Manage and maintain an efficient administrative system on behalf of others. Draft general correspondence on behalf of own service.

Some working without supervision and ensure urgent situations are addressed swiftly. Ensure workload is managed and prioritised appropriately. Establish and maintain electronic and manual filing systems. Arrange and take minutes or notes at meetings that are intended for internal review only and deal with outcomes.

Input generic data into organisational systems or in-house records. Printing of simple reports ie training records or basic clinical info Cover other teams/services, where necessary. Maintain and monitor team inboxes Book appointments for staff and doctors Maintain and monitor team outlook diary Participate in weekly meetings regarding caseload monitoring
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