Photocopier Field Service Engineer - Coventry, United Kingdom - Concept Resourcing

Tom O´Connor

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Tom O´Connor

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Description

Responsibilities:


  • Providing the very best service levels to our clients at all times
  • Responding and arriving on clients site promptly and within set SLA response times
  • Repairing any reported device mechanical & i.t. issues, plus provide regular scheduled preventative maintenance calls on equipment
  • Keeping up to date with all manufacturer service bulletins
  • Networking equipment including scanning & document management solutions on all new multifunctional devices sold throughout the product range
  • Take responsibility for all parts stock
  • Providing remote technical phone support to clients, attempting to resolve any problems by phone
  • Time management and fast pace is essential as is being a quick learner, with hands on training

Skills/Experience Required:


Package
Basic is up to £26,500
Company car + fuel card
Bonus 10%
26days holiday + bank holidays
Pension
Training and development.

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