Property Sales Assistant - Edinburgh, United Kingdom - MOV8 Real Estate
Description
About Us
MOV8 is a cutting-edge legal firm that is disrupting the market through innovation and technology.
With over 65 staff working between our Edinburgh and Glasgow offices, and 5-Star rated customer service, MOV8 aims to be the largest private client solicitor and estate agency firm in Scotland by 2025.
MOV8 is a vibrant and exciting company, committed to diversity in the workplace and to making a positive difference in the community around us through our corporate social responsibility program.
The Role*We are recruiting for a Property Sales Assistant to work in our busy Property Sales Department based in our Head Office at South Gyle.
The team are fast paced, professional and pride themselves on providing an exceptional service to customers throughout the property sales process.
We are recruiting for an individual who has a natural desire to go above and beyond, has great communication skills and has a genuine interest in property.
You will be enthusiastic and confident when dealing with the general public and have previous office experience in a customer facing role.
Essential Skills and Knowledge:
- The post holder is responsible for managing and dealing with their allocated caseload;
- Enquiries must be completed within established deadlines and according to set protocols;
- Problems are mainly around rescheduling of times that can be easily resolved, so having the ability to stay on top of individual cases and offer solutions is a must;
- The postholder offers a front line service whose manner, approach and professionalism reflect directly on the reputation of the business.
- The post holder is responsible for making decisions in relation to how and when viewings are scheduled.
Highly Desirable Skills and Knowledge:
- Proven customer service skills;
- A positive approach to all tasks;
- Experience working in a fast pace team;
- Excellent organisational, planning and administrative skills.
- Accurate and grammatically correct written and spoken English skills;
- Enthusiastic, friendly and articulate telephone manner;
- Excellent IT skills.
Workings Hours:
Sunday - Thursday 9am - 5.30pm (Sunday 9am - 2pm).
Salary:
Up to £21,000.00 per year
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