No further applications will be accepted for this offer, we have other related job offers that you can find below.

Programmes Officer - London, United Kingdom - King's College London

King's College London

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job id:
Salary: £32,979 - £36,396, including London Weighting Allowance.

Posted: 27 February 2024.

Closing date: 19 March 2024.

Business unit:
King's Education

Department:
King's Language Centre.

Location:
Strand Campus

Category:
Professional & Support Services.

Back to job search

Job description

King's Language Centre (LC) has an exciting opportunity for a Programmes Officer.

You will be working as a member of the LC's programme administration team to ensure consistent management and delivery of our wide range of language programmes through high quality administrative support.

Our Programmes Officers are responsible for providing a professional, supportive, responsive and personable service incorporating front-line support as the first point of contact for students and academic staff.

Supporting processes across the whole academic cycle, ensuring accurate and timely record management across multiple systems is also a key part of the role.

This post will be offered on an indefinite basis.

This is a full-time post - 100% full time equivalent

Key responsibilities

Support student lifecycle processes from pre-enrolment activities, through induction and registration to completion and beyond, utilising systems and databases
- e.g. student records systems and virtual learning environments - accordingly, and in accordance with best practice, ensuring consistency of data and identifying and resolving issues.

Assist in ensuring that quality assurance requirements and, where required, accreditation requirements are met for relevant programmes, and servicing committees as directed by your line manager.

Support student, module and programme evaluation processes in line with current university best practice.

Actively participate in the development and improvement of the programmes and processes through identifying and suggesting improvements based on user feedback.

Work flexibly as part of a team, supporting others in times of high volume activity, providing cover and supporting the training and development of new staff members.

Take responsibility for own performance and development, through agreeing clear performance objectives, maintaining up-to-date knowledge and reflecting on own performance.

Take personal accountability for the data quality of student records, ensuring records are accurately maintained in accordance with the agreed retention schedules.

Carry out other reasonable responsibilities commensurate with the grading of the post as required

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post._

Skills, knowledge, and experience

Essential criteria

Excellent written and oral communication skills including the ability to draft documents and correspondence
Excellent organisation and time management skills
Strong numeracy skills and ability to analyse complex numerical data
Excellent working knowledge of Microsoft Office packages (especially Excel) and the ability to work on new systems
Methodical, detail oriented and flexible in a approach to work, maintaining a high level of accuracy
Ability to work with a broad range of stakeholders in a professional and assured manner
Proactive with the ability to work independently as well as delivering within a team
Curious, customer service oriented, with a commitment to personal accountability and continuous improvement
Comfortable with adapting to change, driving own professional development
Commitment to equality and diversity in the workplace
Experience in the use of databases, student records systems (such as SITS) and website content management systems

Desirable criteria