Collections Specialist - Basingstoke, United Kingdom - Butler Rose Ltd

Butler Rose Ltd

Verified Company

Basingstoke, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Collections Administrator - Basingstoke - 12 month Fixed Term Contract

Fully office based

Open to experienced administrators, or graduates looking to gain experience in a busy finance office

Great opportunity to learn and develop credit admin experience in a unique and exciting business

Butler Rose is pleased to be working with a leading financial services company dedicated to providing exceptional solutions and services to a diverse clientele across the UK.

We're looking for a motivated and enthusiastic individual to join an established collections team. No industry experience is necessary as you'll be given full training and support by an experienced and qualified manager.

As Collections Administrator, you will play a crucial role in our financial services company by efficiently supporting the collections in all thing credit admin.

You will utilize your excellent communication skills, while adhering to industry regulations and company policies.

Responsibilities:

Manage and maintain the team mailbox ensuring correspondence is responded to and filed correctly and in a prompt and timely manner.
Maintain and improve customer/client data.
Manage and maintain department filing.
Handle inbound telephone enquiries from main telephone number in a professional manner.
Administer requests such as copy invoice and statement requests.
Running daily arrears reports and updating spreadsheets.
Run weekly/monthly creditor information reports.
Complete uptodate credit checks for existing customers in arrears.
Adhoc duties, as required by the Head of Collections & Recoveries.

If you've got a good eye for / attention to detail, can worth pragmatically and methodically under pressure, and have an aptitude to learn new tasks quickly and to great effect, then this role will suit you well.

Butler Rose is committed to equality in the workplace and is an equal opportunity employer.

Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.