Service Coordinator - Rotherham, United Kingdom - Jobs Butler

Jobs Butler

Verified Company

Rotherham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our Client are a specialist HVAC Company based in the Rotherham. They are currently recruiting for an Service Coordinator to join their expanding team.

They provide service, maintenance and installation of heating, air conditioning, refrigeration, and ventilation systems throughout the South Yorkshire and surrounding areas.

The Service coordinator will be co-ordinating and managing the maintenance department of the company by ensuring it remains sustainable and profitable

Duties & Responsibilities:

To schedule maintenance work with the client and allocate labour in conjunction with the service and projects departments.
To prepare written reports (LM sheets) and weekly reports for clients in a timely manner and in accordance with any contract KPI's
To quote and price work accurately.
To source and order parts by negotiating the best deal with suppliers
To prepare accurate costing information and to ensure it is passed to accounts for invoicing to clients
To visit contract clients on site at least annually and to provide any additional information requested
To ensure all clients are signed up to a maintenance contract and to review annually
To update and maintain the maintenance files and folders in the client area of the QMS
To create job sheets for the engineers using the company software LEX
To update engineer hours on the maintenance planner and cost sheets
To submit accurate tenders for maintenance and service contracts and meet tender deadlines
To increase revenue, meet financial targets and provide accurate monthly finance reports to the directors.
To provide regular written and verbal updates at team and weekly maintenance meetings
To maintain stock and good housekeeping in the workshop
To complete on site audits of engineer performance
To have good knowledge of IT packages relevant to the maintenance department including Microsoft Office and Teams.