Event Executive - Peterborough, United Kingdom - Marriott International, Inc

Tom O´Connor

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Description

Job Number


Job Category Sales & Marketing


Location Delta Hotels Peterborough, Peterborough Business Park, Peterborough, England, United Kingdom VIEW ON MAP


Schedule Full-Time


Located Remotely? N


Relocation? N


Position Type Non-Management

***The Event Executive is responsible for incoming enquiries, from conversion through to seamless transition to operations for event execution and back to sales. The Event Executive provides excellent customer service through every element of the event or group enquiry, utilizing strong selling skills.


Prepares all event documentation and coordinates with all relevant hotel departments and the customer to ensure consistent, high level service through pre-event, during event and post event.

Recognizes opportunities to maximize revenue, conversion and drive repeat business.


The Event Executive takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.


CANDIDATE PROFILE

Experience

  • Background in customer service role, sales, event management ideally within an hotel environment
    preferred

Skills and Knowledge

  • Effective sales skills
  • Knowledge of meetings & event management
  • Effective communication (verbal, listening, writing) and negotiation skills
  • Strong customer development and relationship management skills
  • Strong organization skills
  • Knowledge of contract management and legalities
  • Knowledge of menu planning, food presentation and banquet and event service operations
  • Knowledge of event technology products and services
  • Knowledge of current trends in event management and event technology
  • Knowledge of overall hotel operations as they affect department
  • Ability to execute against an agreed event and group strategy
  • Strong problemsolving skills; encourages new innovative solutions when appropriate
  • Effective influence skills
  • Effective decision making skills

Education or Certification

  • High School Diploma or equivalent required; Bachelor's Degree preferred
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
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Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you.

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