Support Administrator - Carmarthen, United Kingdom - Service Care

Service Care

Verified Company

Carmarthen, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Service Care Solutions are looking for a Support Administrator to work within the Dyfed-Powys Police Force on a 6-month contract.

Location:
Carmarthen

Job role/responsibilities:

To provide a comprehensive administrative support service for the Occupational Health Unit.

To be responsible for filing and records management of medical and occupational health files, ensuring medical confidentiality is maintained and information is kept secure in line with relevant protocols.
To provide administrative support including taking minutes, dealing with correspondence and general typing.
Reception duties including meeting and greeting clients.
To transcribe reports recorded by medical staff. 5. To be responsible for scanning of employee health records.
To be responsible for destruction of employee health records after scanning.
To support clinical staff within the department with appointments and employee contact details and sending out reports if required.
To arrange appointments for employees to attend for assessments.

Generic Tasks:

To communicate through the medium of Welsh to a level 1 standard or be prepared to achieve this within 6 months of appointment [Click here for the DPP Welsh Language requirements].
To undertake as directed the transactional activities and administrative tasks required.
To provide an effective and efficient service to both internal and external customers ensuring confidentiality is always maintained.
To deal effectively with internal and external communication from staff and members of the public.
To ensure force systems are maintained and updated effectively in line with business processes.
To develop, maintain and ensure effective business processes.
To comply and act in accordance with relevant legislation, Dyfed-Powys Police Policies, and protocols, including Code of Ethics, Personal Development Review (P.D.R), Equal Opportunities, Health & Safety, Management of Police Information, Data Protection, and Information Security.

Essential skills/experience:

Must demonstrate proficiency at working to a high degree of accuracy and show attention to detail.
Must have effective keyboard inputting skills enabling effective inputting and retrieval of data.
Must be proficient in the use of Microsoft Word for word processing and Excel for data manipulation and reporting.
Must have previous experience of delivering high standards of service to internal and external customers.
Must have effective written and oral communication skills.

Desirable skills/experience:

Should have working knowledge of an Occupational health or medical environment.
Should have audio typing experience.
Must possess GCSE's Grades A
C, in Mathematics and English Language, or have proven relevant experience to a comparable level in numeracy and literacy.
Must demonstrate a practical approach to problem solving.