Level 2 Hospitality Team Member - Manchester, United Kingdom - TAMESIDE COLLEGE

TAMESIDE COLLEGE
TAMESIDE COLLEGE
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

63 Degrees, in Manchester's Northern Quarter, is a unique setting in which to experience the very best of modern French cuisine.

Chef Eric Moreau and his wife Florence, welcome you into their family ran restaurant, which uses only French or locally sourced, fresh ingredients, and offers cooking that is designed to delight the senses and convey a whole new world of taste.


If you love coffee, you'll know that many people believe that the perfect temperature at which to serve it is 63°C, but Eric will tell you that it's also the temperature of his unique cooking technique, which he's perfected after many years of experimentation, whilst working in 2 and 3 Star Michelin restaurants in his native Paris.


Cooking dishes long and low at 63°, poultry tastes like you've never tasted it before, incomparably tender and full of unforgettable flavours, earning the restaurant a "good cooking" Michelin Plate award once more, in their 2019 guide.


Address:104 High St, Manchester M4 1HQ


College address:
Wellington Road, OL6 6BL.


Qualification:
Level 2 Hospitality Team Member


Duration: 12-16 months


Overview


The role of a hospitality team member is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods.

Specialist areas in hospitality include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference and banqueting.

The most important part of the role is developing fantastic 'hospitality' skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.

Hospitality team members need to recognise customer profiles in hospitality and how customers have different needs; know the business vision and values, its main competitors, how it fits into the wider hospitality industry and how own area of work contributes to achieving business targets.

Use clear and engaging communication to establish a good rapport with customers and ask relevant questions to determine their needs; perform activities to positively promote business/brand standards; support team members to ensure that the products and services delivered are of a high quality.


Job Types:
Full-time, Apprenticeship


Salary:
£4.81 per hour


Schedule:

  • Day shift
  • Monday to Friday
  • Weekends only

Ability to commute/relocate:

  • Manchester, M4 1HQ: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Will you be able to reliably commute or relocate to Tameside College, OL6 6BL for your training?

Work Location:
One location
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