Receptionist - Part-time - Waltham Cross, United Kingdom - Primary Care Careers

Tom O´Connor

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Tom O´Connor

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Part time
Description

About the Role:

Warden Lodge Medical Practice is recruiting a receptionist to join our busy team on a part-time basis, working 30 hours per week.

There is more to our receptionist roles than answering the phone and making appointments.

In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.


The main responsibilities of the role include:

  • Greeting and directing all patients.
  • Making appointments and giving out appointment cards, where required.
  • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
  • Dealing with requests for information, and managing problems and complaints.
  • Advising patients of practice procedures.
  • Registering new patients.
  • Answering the telephone, promptly.

About Us:


Warden Lodge Medical Practice is a training practice, serving a patient population of 10,000, and part of a four practice PCN.

**Disclosure and Barring Service Check

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