Front Office App Support - London, United Kingdom - eFinancialCareers

Tom O´Connor

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Tom O´Connor

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Description
TEKsystems currently engaged with a financial services company to recruit Application Support Analyst.


Description:


The primary responsibility of this role is to support the Front office High Touch and Portfolio Trading systems which include Order Management Systems, Execution Systems, Post-trade booking and allocation systems and Client Reporting systems.


The key responsibilities / deliverables are as follows (but not limited to):

  • First point of contact for end business users in Rates eTrading
  • Ownership and delivery of onboarding support of or processes into the MAPS organization
  • Monitoring and alerting of critical trading system environments
  • Troubleshooting of complex systems issues
  • Proactive identification and resolution of problem hotspots
  • Development of tools and driving efficiency/stability improvements
  • Accurate tracking of support effort to enable effective management reporting
  • Release implementation and enforcement of change management policy
  • Major Incident management and Problem Management

Employee Value Proposition:

hybrid - London


Job Title:
Front Office App Support


Location:
London, UK


Rate/Salary:
GBP Daily


Job Type:
Contract

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