Ward Receptionist - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trust

Verified Company

Nottingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care.

The post is on Lister 2 (Respiratory) based at Nottingham City Hospital, Respiratory Services within the Medicine Division.

As the Ward Receptionist, you will often be the first point of contact for patients and visitors when entering the ward so a friendly, welcoming smile and excellent communication skills are essential.

As a caring and positive person, you will need to be able to work as part of an established team, have the ability to work flexibly and be committed to ensuring the smooth running of reception.

We are looking for an individual who is self-motivated, content with working in a busy environment and who has good time management skills.

You must have excellent written and oral communication skills with the ability to work autonomously and as part of a team.

It is essential that you act professionally at all times.

In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.

Tasks will include but not be limited to fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patient information using technology systems.

Staff are expected to be courteous and considerate at all times and have excellent customer care skills.

After appropriate training, the post holder will be required to utilise the hospital Medway PAS computer system to capture and update necessary data, and to use the case note tracing system to accurately record the movement of paper based health records.

The role requires close liaison with other services within NUH and the provision of a courteous, reliable and quality consumer service to patients, relatives and carers, healthcare professionals, internal departments and outside organisations

We pride ourselves on being a supportive team and always strive to do our absolute best for our patients and their families.

We strive to always work as an efficient and quality service; and the ward receptionist is an integral part of the team.

We have a team that is both innovative and proactive in ensuring that high quality care is delivered to our patients.

We are keen to encourage developments in line with Trust policy.

We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.

This role involves the maintenance of patient records, liaising and communicating with the multidisciplinary team, patients and families, maintaining and upholding Trust values including following policies and procedures and supporting the ward area with general duties to maintain standards including health and safety and infection prevention.