User Researcher - Leeds, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

User Researcher

Leeds

Permanent

Hybrid (2 days in the office a week)
Are you excited to join one of our prestigious clients within the financial Services Industry? We are looking for a User Researcher to ensure our client is designing products and services that meet the needs of both the
organisation and the end user.

What are the key responsibilities?

As a User Researcher, you will work within a multi-disciplinary digital product team (squad) to design new products and services that help our users achieve their goals.

Build usercentred practices in new teams
Align user research activities with wider plans to inform a service proposition
Possible future line management of junior user researchers, including professional/technical leadership and supporting professional development of junior staff/graduates.

What will you get from the role?

Learning and development tailored to your role, including industry recognised qualifications, coaching and mentoring
Training budget, enabling you to attend conferences, events, meetups to develop your community of practice
An inclusive and diverse environment with opportunities to join staff networks

Minimum

Has 5+ years' experience
Substantial experience in working in project/programme environments involving business & IT change.
Research experience within any of the following types of organisations/sectors: financial services, government/regulatory body, technology, consultancy (ideally IT consultancy)
Experience of delivering government digital services in line with GDS standards.
Experience of designing for accessibility
Analysis and synthesis You can help an organisation to adopt a wide range of analysis and synthesis techniques

Inclusive research

You can advocate inclusive practices and help teams design and deliver accessible services that work for all users.
Usercentred and Agile practices
You can understand and demonstrate experience in a range of usercentred practices. You can help inexperienced teams adopt usercentred practices and embed them into their Agile workflow.