Patient Experience Facilitator - London, United Kingdom - Central London Community Health Trust

Central London Community Health Trust
Central London Community Health Trust
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

To provide teams with factual information which is presented to facilitate and encourage reflection, enable problem solving and drive quality improvements.

To manage and sustain high quality relationships with the Division and each team, consistently promoting and jointly managing the co-design and co-creation of patient experience plans.

To promote learning and development regarding patient experience to all levels of staff within the division.

To develop a range of information materials for patients, service users and staff To ensure that guidance and advice is clear for patients, service users and relatives on how to feedback on or complain about the Trusts services.

Please see attached Job Description and Person Specification for full roles and responsibilities.
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