Customer Relations Assistant - Sittingbourne, United Kingdom - Kent County Council

Tom O´Connor

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Description
Advert

Our Adult Education centres host tutors and students from Kent Adult Education and Kent Training and Apprenticeships along with external companies hiring our spaces.

We are looking for people to join our Sittingbourne team.

These role will be based in Sittingbourne but with the expectation to work at our centre in Minster, Isle of Sheppey one day per week.


You should have good customer service, sales and interpersonal skills as well as the ability to collate and manage information.

You should have a good working knowledge of Microsoft Office and be willing to learn to use our bespoke management information system.

You will possess Level 2 or GCSE Maths and English or equivalent.

The post requires a flexible working approach, and we endeavour to be flexible in return.

The working pattern will have variable hours and, because we run evening classes, will include some evening attendance (up to 10pm) as required.

There may be some Saturday attendance too.

This post is considered by KCC to be a customer-facing position.

The Council therefore has a statutory duty under Part 7 of the Immigration Act to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.

The appropriate standards are set out in the Job Description/Person Specification.

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