Workshop Administrator - Flamstead, United Kingdom - MV Commercial

MV Commercial

Verified Company

Flamstead, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for someone with positive 'can-do' attitude and a good sense of humour.

You must be full of enthusiasm and have exceptional attention to detail, as well as having a strong desire to learn, and communicate positively with customers, suppliers and colleagues alike.

Teamwork within the admin office/depot is paramount and you must be able to mix and communicate with a wide variety of people, from all walks of life.

You will have the ability and experience to manage multi-tasking with ease, maintaining complex schedules and managing a variety of administrative-support duties, to strict deadlines (and enjoy working under a degree of pressure).

Duties for the Workshop Administrator Role:

Answering the telephone and dealing with scheduled vehicle maintenance/breakdown enquiries
Scheduling mobile mechanics' workload
Running weekly vehicle 'overdue' reports
Liaising with external repairers to ensure preorganised work is complete
Obtaining paperwork from external suppliers
Monitor vehicle compliance dates on the system
Scanning vehicle history compliance paperwork on to the system including MOT certificates etc
Carrying out warranty invoicing and retail invoicing
Contacting customers and providing repair updates and gaining repair authority
Reviewing current 'work in progress' and liaising with the Workshop Manager
Creating estimates for repair authorisation
Carrying out daily VOR reporting
Responsibility for and controlling vehicle compliance, service schedules and maintenance programs
Checking the manufacturer system for information on vehicle contracts, history and recalls
Liaising with the Workshop Manager on customers' requirement feedback
Raising job cards and issue to Workshop Manager
Liaising with internal departments as required