HR Co-ordinator - Aberdeen, United Kingdom - Cammach Bryant

Cammach Bryant

Verified Company

Aberdeen, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is looking for an HR Co-ordinator on a permanent, staff basis, located in Aberdeen.

ROLE

The HR Co-ordinator is responsible for dealing with all incoming HR queries from managers, employees, and 3rd party stakeholders of the business.

This involves updating systems including payroll, creating documents and escalating non-standard requests to specialist teams for action.

As first line support on HR issues for customers the job holder must resolve as many incoming queries as possible to meet the business needs and ensure that the team meet its Service Level Agreement.

Resolving requests includes an end-to-end generalist service to secure authorisations, address issues, create contracts, inform suppliers, update systems and maintain employee files.

Participation in HR projects to maximise the service offering to the Company.

RESPONSIBILITIES

Ensuring compliance with legal requirements for processing requests (e.g., GDPR).
Ensuring that information provided is complete and accurate before updating records or processing requests.
Follow the work instructions for the service/country relevant to the request and ensure compliance with specific policies and procedures as required.
Escalate nonstandard requests to the relevant HR team member.
Create or request supporting documents required in processing service requests.
Support colleagues with validation of any data amendments, calculations, and document checks to ensure a highquality service delivery.
Run standard and ad hoc reports on request for customers and other HR stakeholders.
Identify improvement opportunities and proactively suggest and/or support their implementation.
Develop and maintain an FAQ tool in relation to HR queries.
Coordinate and deliver weekly new start HR induction
Collate payroll information for all regions ensuring payroll is regularly advised of changes.
Focal point for first line employee relations issues in conjunction with line managers and/or HR Business Partner i.e., provide guidance/support for employment meetings.
Assist with the management of the absence reporting system and communicating regularly with line management to organise occupational health appointments, as required.
Assist with (or lead where within capability to do so) project work such as policy review, job evaluation, international audit, and development of departmental KPI reports.
Support global and local annual review/renewal processes each year, running and validating reports, creating, and checking letters for pay reviews, bonuses, etc.
Provision of out of hours oncall support as part of a rota.