Project Administrator - Gloucester, United Kingdom - Wills Bros Civil Engineering Ltd

Description

Project Support Assistant/Public Liaison Officer


Location:
Gloucester

Wills Bros Civil Engineering Ltd are looking for a Project Support Assistant/Public Liaison Officer to join the team based on site on our project in Gloucester.

This is a full-time role Monday to Friday, however occasional evenings and weekends may be required, due to the nature of the position.

Essential Qualifications and Skills

• Effective Communication: Proficient in both written and verbal communication.
• Approachable: Presentable and confident in engaging with onsite teams, client personnel, and members of the public.
• Digital Engagement: Experience in leveraging digital tools to foster positive community engagement.
• Driver's License: Possession of a valid driver's license.
• Can-

Do Attitude:
Demonstrates a proactive and solution-oriented approach.

About you

• Confident and Enthusiastic: Displays confidence and enthusiasm in communication and engagement.
• Social Responsibility: Passionate about social responsibility and community collaboration.
• Team Leadership: Capable of leading project teams to achieve employment, skills, and community benefit goals.
• Networking Skills: Proficient in networking and collaborating with local interest groups and employment schemes.
• Strong Work Ethic: Demonstrates a strong work ethic and commitment to task completion.
• Organizational Skills: Highly organized and able to work independently.
• Problem Solving: Effective problemsolving and conflict resolution abilities.

Core Day-to-Day Responsibilities

• Collaborate closely with site management teams to implement plans and address challenges and delays.
• Report and monitor project community benefit Key Performance Indicators (KPIs).
• Prepare and contribute to monthly reports for Management and Clients.
• Engage and involve the supply chain in achieving community benefits and employment & skills delivery plans to instil a positive community benefits 'culture' within the project.
• Fulfil Stakeholder Engagement and Public Liaison requirements as necessary.
• Advocate for corporate social responsibility and charitable work within the community.
• Draft communication and engagement plans, project newsletters, advanced works notification letters, and update project information boards.
• Serve as the primary point of contact for project inquiries, ensuring timely issue resolution.
• Keep all stakeholders informed of work progress and maintain a high level of customer care.
• Coordinate and attend events such as meetthecontractor sessions, careers fairs, and school engagement events.
• Provide administrative support to the site team.

Best Practices within the Company

• Identify, document, and share best practices and innovative approaches for community benefit delivery plans.
• Offer project management teams guidance on best practices to achieve targets.
• Collaborate with the project team to attain a Certificate of Excellence from the Considerate Constructors Scheme.
• Promote value for money in achieving goals and targets.
• Cultivate strong relationships with social enterprises, charities, and employment schemes.
• Liaising with Third Parties
• Interact with local authorities and client communication managers regarding community engagement and governmental procurement targets.
• Establish and cultivate partnerships with local communities and various agencies, including Community Councils, Educational and Employment Providers, Businesses, and Community Groups.

About the Company

Wills Bros Civil Engineering Ltd. is a prominent UK & Ireland Civil Engineering Contractor. Founded in 1972 by two brothers, Charles and James Wills, the company embodies a family-focused ethos. Specializing in road and bridge construction, we are dedicated to environmental protection and sustainability values.

How to Apply

Equal Opportunities Employer


Job Types:
Full-time, Permanent


Salary:
From £25,000.00 per year


Benefits:

• Company pension
• Free parking
• Life insurance
• Onsite parking
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Gloucester: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location:
In person