Finance and Client Success Associate - London, United Kingdom - Aareon AG

Aareon AG
Aareon AG
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Aareon ist der führende Anbieter von SaaS-Lösungen für die europäische Immobilienwirtschaft.

Mit unserer Software digitalisieren und vernetzen wir die Branche und unterstützen unsere Kundinnen und Kunden dabei, Prozesse zu optimieren und nachhaltiger zu handeln.


Unsere Lösungen adressieren die großen Herausforderungen unserer Zeit:
Klimawandel, Wohnungsknappheit und Fachkräftemangel.


Wir legen Wert auf eine Arbeitsumgebung, in der Vielfalt und Flexibilität geschätzt werden, partnerschaftliche Zusammenarbeit und gegenseitige Unterstützung im Team selbstverständlich sind und Lernen als Chance wahrgenommen wird.

Werde Teil unseres internationalen Teams Werde Teil von #OneAareon Wir freuen uns auf DICH


Salary Range:
£27,000 per annum


Work Location:
London - Hybrid

Hours per week: 37.5


Contract type:
Permanent


Arthur is an award-winning property management software designed to save your business time and money by streamlining each stage of the tenancy journey.

Boost efficiency, increase your revenue and grow your portfolio.

Find out more about us here:
Property Management Software - Arthur Online

Who are we looking for?


Responsibilities:


  • Leading customers throughout the onboarding process ensuring they are well equipped and trained up to use Arthur Financials. You will be responsible for carrying our Arthur's financial integration with accounting software such as Xero.
  • Upselling to existing customers to ensure revenue goals are met (and surpassed) through encouraging addon sales and upgrading accounts
  • Identifying system issues and working with the development team to resolve them in accordance with our SLA.
  • Owning customer accounts as the main point of contact, managing customer relationships and tracking customer usage via Planhat and Salesforce CRM
  • Building relationships with customers to increase lifetime value and reduce churn.

Requirements:


  • A graduate with 1 year of experience in a client centric role with an interest/background in finance. Not necessary to have a year experience if you have a strong interest in a customer facing role and an interest in financials.
  • Ability to develop strong client relationships, manage expectations, and critically problemsolve
  • Good timekeeping skills, ability to prioritise and work within tight deadlines
  • A person that can confidently interact with people; over the phone, online or facetoface as well as delivering presentations
  • A high level of emotional intelligence
  • An interest in developing into a relationship manager and being responsible for our largest and most complex account
  • Proficient in all Microsoft Office apps
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