Quotes and Invoice Administrator - Stansted, United Kingdom - GT Engine Services
Description
ABOUT GT ENGINE SERVICES
A fantastic opportunity has arisen to work at GT Engine Services, a successful and well-established P145 Aircraft Engine MRO going through significant growth.
Established to support airlines and engine lease companies worldwide, GT Engine Services has a wealth of knowledge and experience from a workforce that has come from all aspects of jet engine maintenance.
Bringing those skills together and working closely with our customers, we have created a first class team.This ties in with our company's mission statement: Trusted Partner, maintaining the thrust of global Aviation.
Job Purpose
- To take responsibility for quoting through to invoicing of all requested workscopes while liaising with the Customer Services team, the Workshop team and the Finance team.
- This position is key to the activities in the workshop to enable work to be planned in and completed in line with customer requirements and expectations.
- To establish good working relationships with GT Engine Services current and future customers while offering an efficient service.
Main Responsibilities and Duties:
- Quoting customers for requested work using GTES list pricing or customer contracted pricing.
- Creating workorders in Quantum.
- Providing workorder quotes produced in Quantum directly to customers or through the Customer Services Manager.
- Working closely with the Customer Services Manager to ensure the customer requirements are understood and communicated to the relevant GTES teams.
- Be a key member of the GTES team to ensure best in class customer experience.
- Continuously monitoring and reviewing workorders for accuracy and completeness, implementing changes where necessary.
- Providing advice to the technical team on customer requirements and workorder content.
- Liaising with customers to ensure completeness of all paperwork requirements.
- Developing and implementing new processes to help the organisation offer a better customer experience.
- Participating in the implementation of specific projects as required.
- Must be able to identify problems, undertake corrective actions or propose alternative methods/systems.
- Maintain proper standards of integrity, conduct and concern for the interests of the company and its customers.
- Present and behave in ways that are appropriate to the image and reputation of the business, its products and services.
- Perform other duties and additional tasks as reasonably requested by the senior management team.
Skills & Experience:
- The role will require a flexible approach with a cando attitude to ensure planning and manpower requirements are met and to assist where required with business requirements.
- Excellent organisational skills while being able to prioritise under pressure.
- Excellent communication skills, both written and verbal.
- Excellent computer skills to include the use of all Microsoft office tools.
Salary:
From £28,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- Onsite parking
- Private medical insurance
Schedule:
- Monday to Friday
Work Location:
In person
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