Tenancy Enforcement Officer - Lambeth, United Kingdom - Service Care

Service Care

Verified Company

Lambeth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Tenancy Enforcement Officer

Work Pattern:
Part Time, Tuesday Wednesday Friday

Hours: 21

Type: 3 months temp ongoing

Location:
Lambeth

Purpose of the Role

I am representing a client based in Lambeth, who are looking for someone to encourage compliance with tenancy terms and conditions to sustain tenancies.

You will be expected to take appropriate early intervention or enforcement action to deal with breaches of tenancy and leasehold conditions including nuisance and anti-social behaviour occurring within housing services managed sites or the local neighbourhood.

Job Role

Undertake investigations into breaches of tenancy/lease conditions, nuisance, and antisocial behaviour, taking early intervention and/or enforcement action where necessary to ensure tenancy/lease conditions are complied with.
Manage a caseload of enforcement, nuisance, and antisocial behaviour (ASB) cases using, as appropriate, the full range of early intervention and enforcement measures available in line with ASB and Enforcement policies.
To ensure accurate recording of all casework using existing systems to monitor progress, case development and performance.
To provide advice, guidance, and information on selfhelp remedies to residents, and Neighbourhood Housing Officers responsible for managing the first stages of ASB casework.
Prepare cases for enforcement action by, for example, gathering evidence, undertaking surveillance, obtaining statements from witnesses, and liaising with relevant external agencies or Council officers as appropriate, for example, Police, Probation, LFB, Environmental Services, Community Safety, Community Mental Health Team and Legal Services.
To take part in joint operations with the police and partners in order to obtain evidence and assist in detection and preventative measures to reduce incidence of crime and antisocial behaviour.
To communicate with and support witnesses throughout the enforcement process.
Attend evictions when required.

Requirements:

Detailed knowledge and understanding of current issues facing Social Housing and London local authorities
Good understanding of housing or building legislation and best practice
At least two years of experience gained within a housing management role
Experience of dealing with enquiries from tenants and leaseholders
Experience of preallocation of empty properties
Experience of enforcement of conditions of tenancy, including service of notices, evidence gathering, attendance at court, witness support and mediation
Educated to NQF level 3 (e.g. A level/BTEC National Diploma, NVQ level 3) or has equivalent demonstrable experience
Holds a relevant professional qualification or is following a course of study leading to the above

If you are interested in this position and meet the above criteria, please send your CV now for consideration.