Service Administrator - London, United Kingdom - South London and Maudsley NHS Foundation Trust

South London and Maudsley NHS Foundation Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An opportunity has arisen for an organised, proactive and efficient Service Administrator to provide comprehensive administrative support for the Inpatient Right Care Flow Team at the Ladywell Unit.

Good interpersonal written and oral communication skills, exemplary timekeeping and flexible approach to work is required for this post.

The person must also have good computer literacy (Microsoft Word, Excel),with the ability to meet deadlines and experience of working in a busy office environment.

A good understanding of performance and activity targets as well as in-depth knowledge of ePJS would be desirable.

Detailed information in attached advertisement

To provide comprehensive administrative support to the multiprofessional team with regards the processing of clinical documentation, managing queries and data entry. To provide a professional and confidential administrative service to include, preparing and formatting of correspondence,

photocopying, faxing, scanning, dealing with post. Screening and re-routing calls appropriate to request, taking clear & concise messages and dealing with enquiries appropriate to post.

To ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales, managing multiple tasks within the working day, whilst maintaining quality standards.

To arrange appointments and meetings as required. To attend meetings and produce clear and detailed minutes.

Detailed information in attached JD

Some of our benefits are highlighted here:

Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
Work life balance, flexible working and support a range of flexible options, such as: parttime working and job sharing.
Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
Car lease, our staff benefits from competitive deals to lease cars
Accommodation, our staff benefits from keyworker housing available which is available on selected sites
NHS discounts, with discounts up to 10% from a variety of wellknown retail brands though Health Service Discounts website.
To deliver a high standard of customer care, representative of the service and the overall Trusts objectives and commitments. Exercise diplomacy and professionalism, confidentiality and equality standards in accordance with all Trust
Support the collection and updating of service specific information and activity to ensure required Key Performance indicators (KPI) are input in a timely fashion onto required systems. Ensuring details are updated and accurate at all
To support the maintenance of the service Ensuring appropriate use of resources within set budget guidelines and in conjunction with other members of the admin team. To be responsible for the management and reporting of maintenance, repair of equipment, faults of works and to liaise with estates and facilities regarding these issues. To support the team with regards roles related to First Aid, Fire Warden and Health & Safety.