Microsoft 365 Administrator - Garngoch Industrial Estate, United Kingdom - Unify Talent Ltd

Unify Talent Ltd

Verified Company

Garngoch Industrial Estate, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Microsoft 365 Administrator
Hybrid - South West Wales
£25,000 - £30,000 + Benefits
Benefits;
25 days + bank, with 1 day added per year up to 30
Private Health after 12 months
Company pension
Share Scheme coming soon
Hybrid Working
Unify is proud to be working with the leading Managed Service provider in South Wales.

They work with clients across the whole of the UK and cover IT Services such as cloud computing, storage, backup, antivirus, telephony and broadband, as well as IT infrastructuresolutions such as networking, data archiving, security and much more.

They can operate as an outsourced IT department or offer project support for existing teams.
They are a forward thinking company with a friendly and passionate team of experts who love all things technology.

They are enlarging their Cloud computing provision and are looking for a number of Skilled and passionate individuals to join them in supportingand maintaining the M365 platform.

The role will be a mix of managing tickets and project work so experience working in customer facing roles is a must.

They are looking for people who love what they do, who care about providing great service and support totheir customers.

Key responsibilities

Support global M365 migration, synchronisation, and identity management.
Support and provide management of Microsoft Azure environment.
Serve as Subject Matter Expert (SME) for Exchange
Exchange Online Administration.
Troubleshoot and provide solutions to software and hardware faults.
Perform post solution follow up to ensure end user satisfaction.
VPN Management.
Monitor Azure Resources and Log Analytics.
Endpoint/Intune Management.
Maintain inventory and deployment of licences.
Supporting the Group IT team on other projects as needed.
Accurately document all work performed through ticketing system including details and outcomes.
Ensure accurate and timely resolution of all assigned issues. Escalate product bugs or unresolvable case

Required Skills:

Minimum of 1 years experience in a Technical Support role
Ideally 2nd line.
Azure fundamentals Certification
Experience supporting the Microsoft 365 Platform
Windows 10 deployment / Windows Autopilot
Azure Active Directory Connect Management and Multi-Factor Authentication

Desired Skills:

Microsoft 365 Certification
Experience in SharePoint 2019 to SharePoint Online management and configuration
Experience working with end users domestically and internationally
Experience in building excellent client relationship
Experience performing technical support for userfacing or End User Computing services.
Ability to use openended questions and active listening to gather information on a problem

Unify and proud to be a part of the Welsh Government's Equality pledge. If you require any adjustments for the interview process please let us know. Don't worry If you don't meet all the requirements for the above role. We would still love to hear from you.