Planning Assistant - London, United Kingdom - iWork Recruitment Limited

iWork Recruitment Limited

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract to start on until with a possible extension.

Role Purpose:

Camden Development Management requires an experienced technical support / validations officers to support the Development Management team in a quick backlog and general case clearance.

Experience of working with M3 northgate is desirable but not essential.

Responsibilities

The post holder will be responsible for logging correspondence, the handling of the appeals administrative process and tasks relating to banking and invoicing.

Ensure that customers receive a high level of customer service.

Effective negotiation, stakeholder involvement and conflict resolution to ensure high quality and innovative outcomes that reflect Client wide objectives and policies.

To seek to ensure that all reports, correspondence, written and telephone enquiries and complaints are dealt with within target response times and that quality and content meet required standards

Reports to the resource manager.

Mainly working with colleagues within the organisation, but also with planning agents, developers and applicants; with residents/amenity groups and elected members.

Technical Knowledge and Experience:

Excellence in customer care and understanding of the role of local government in supporting residents through high quality services

Some experience or interest in (can include work experience) of working within Development Management in a local authority environment

Ability to communicate effectively, verbally, in person and in writing.

Ability to work within a team to deliver effective services.

Basic understanding of current and draft planning legislation at local, London regional and national levels.

RQ

Salary:
£18.42 per hour

Work Location:
In person

Reference ID:

RQ