Digital Customs Apprentice - Edinburgh, United Kingdom - QA Apprenticeships

QA Apprenticeships

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Employer description:

Overview:

The role will work within the Animal Receiving Team of our Operations department at our Edinburgh Airport facility, liaising with clients, suppliers, providing quotes and supporting the day to day activity of our busy Animal Team.

They will help contribute to excellent performance and positive levels of customer feedback, and champion company values at all times.

What's Involved?

Duties:
[will be to:]

Export supporting key documentation and processing for animal and commercial goods export shipments using Boxtop
Import coordination with key stakeholders and customers to support the animal and commercial goods import shipments via Outlook
Utilizing Microsoft Excel to ensure documentation and all animal administration is correct, accurate, up to date and maintained to high standards
Deliver excellent customer service
Support servicing, maintenance and cleaning of the travel kennels and our kennel facilities
Support the development of a 'can do' working culture with a customer driven mentality
Establish a strong theme of continuous improvement and service excellence across the operation
Champion the company values always

What do I need?

What we are looking for in applicants:

Desired skills and qualities:

Animal Lover your Animal Receiving Centre sees a lot of animals fly in and out of Edinburgh (predominately domestic cats and dogs)
Compassionate towards animal wellbeing, health and safety
Ability to effectively communicate at all levels
Excellent customer service skills
Strong organisational skills and attention to detail
Ability to multitask and work effectively under pressure
Ability to work in a fastpaced, high volume office environment
Selfmotivated

Working week:

Monday to Friday,

9am - 5:30pm.

Salary:

£11,000 per annum.

Company Benefits:

Dress down culture
Christmas nights out / regular staff social event
Meeting a variety of different animals on a daily basis

Future prospects:

You will receive an SCQF level 6 in Digitial Applications on successfull completion of the apprenticeship.

There is an opportunity to progress within the company on Apprenticeship completion, as well as gaining a salary review after year one.

Important Information:

"QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce."

For more information about QA Apprenticeships, please visit our website.