Guest Services Agent - London, United Kingdom - Apex Resourcing Ltd

Apex Resourcing Ltd

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A luxury international 5-star Hotel located in SW London's prestigious Belgravia District are looking for a Front of House, Guest Services Agent for a fantastic career opportunity.

We are ideally seeking an experienced Guest Services Agent or Guest Service Manager or Receptionist with previous experience working on the Front Desk of a luxury hotel.

Desirable

Excellent communication skills and the ability to deliver the very highest standards in customer service.
Previous experience in a similar Guest Service or Front of House / Reception role in a luxury 4 or 5 star hotel
Strong communication skills and a proactive approach to your work
A high level of both written and spoken English
Experience of Opera PMS
Dedicated, passionate and customer and service quality focused
A willingness to work on a shared shift basis which may include working occasional night shifts

Apex Resourcing Ltd are acting as a recruitment agency for this Guest Services Agent position reference location Knightsbridge, SW London, United Kingdom synonyms Guest Services, Reception, Guest Experience, Front Office, Reservations Agent, ReservationAgent