Revenues Officer - Shrewsbury, United Kingdom - 4Social Work and Public Sector Staffing

Tom O´Connor

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Tom O´Connor

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Description

Revenues Officer - Shrewsbury (Temp Vacancy)

Pay Rate:
£20.79ph**
Full-Time (37 hours)

Job Purpose:


The main purpose of the post is to provide administrative, and customer focussed support within a Revenues Team to assist towards the Revenues Service meeting its performance targets and aspirations.


Accountabilities:


  • To accurately maintain and update council tax account records to ensure prompt billing and collection of council tax using the council's computer system
  • To maintain a knowledge and awareness of all aspects of Local Taxation legislation and regulations
  • To assist in the effective and efficient collection of outstanding council tax due to the council
  • To propose and check refunds of overpaid council tax for accounts in credit
  • To deal with customer enquiries by telephone and letter in accordance with Service standards
  • To provide a high level of customer service at all times
  • To negotiate and monitor arrangements within the guidelines set in the Council's collection policy
  • To liaise with various external agencies and organisations and relevant officers or agents of the Council in respect all council tax liability matters
  • To communicate with third parties such as employers, DWP, CAB in relation to billing and collection of council tax as appropriate.

We offer:


  • 24 hour one on one specialist consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
**Job Description

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