Receptionist (Ad Hoc) - Blackburn, United Kingdom - Samson Security & Facilities

Samson Security & Facilities

Verified Company

Blackburn, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Samson Security has a Bank vacancy for a Receptionist to cover the main reception duties across a range of NHS Primary Care Centres in the Blackburn area.

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organisation, Attention to Detail.

Samson Security is committed to providing an excellent service to the NHS through Community Health Partnerships.

We value our team and you will be encouraged to develop your skills further through our commitment to training and support, in return you will demonstrate an excellent work ethic.

Receptionist Job Duties:

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimises patients' satisfaction, provider time, and treatment room utilisation by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Helps patients in distress by responding to emergencies this includes safeguarding
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.