Customer Support Representative - Liverpool, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Liverpool, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties:


  • Communicate with customers via various face to face channels to assist with inquiries and issues
  • Utilize phone etiquette and professionalism in all customer interactions
  • Perform data entry tasks accurately and efficiently
  • Analyze customer needs and recommend products or services
  • Upsell products or services to increase revenue
  • Provide multilingual support, especially in English

Requirements:


  • Proficiency in English
  • Strong communication skills with the ability to interact effectively with customers
  • Experience in customer service or a related field is preferred
  • Ability to analyze customer inquiries and provide appropriate solutions
  • Excellent phone etiquette and interpersonal skills

Job Types:
Full-time, Permanent


Pay:
From £24,391.31 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Liverpool: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 20/05/2024
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