Customer Service Advisor - Newcastle upon Tyne, United Kingdom - CPG Consultants

CPG Consultants
CPG Consultants
Verified Company
Newcastle upon Tyne, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
Are you passionate about helping others and providing exceptional service? Do you thrive in a fast-paced environment where you can make a real difference? If so, we invite you to join our team as a Customer Service Advisor


Responsibilities:


  • Handle customer inquiries and provide information about products and services
  • Analyze customer needs and recommend appropriate solutions
  • Resolve customer complaints in a professional manner
  • Maintain customer records and update account information
  • Collaborate with other departments to ensure customer satisfaction

Skills:


  • Strong analytical skills to assess customer needs effectively
  • Excellent communication skills to interact with customers and internal teams efficiently
  • A passion for helping others and a dedication to delivering exceptional service

Salary:
From £24,000.95 per year


Benefits:


  • Additional leave
  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Newcastle upon Tyne: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 25/04/2024
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