Training Hub Administration Officer - Birmingham, United Kingdom - South Doc Services
Description
Title:
Training Hub Administration Officer
Responsible to:
Training Hub Lead
Job summary
The post holder will support a portfolio of projects relating to the delivery of education and training and workforce development across Birmingham Solihull ICS (BSol Integrated Care System) working with key stakeholders including, but not limited to, BSOL ICS, primary care employers, Primary Care Networks, Health Education England (HEE), health education institutes (HEI), and NHS England.
The Training Hub Administration Officer will assist the Learning and Development team in organising and scheduling training and continuing professional development (CPD) sessions including management of the training diary, locations, bookings, trainers, website and finance.
The post holder is responsible for providing administrative support for the Training Hub, acting as the first point of contact and as a focal point of communication between Training Hub.
Key responsibilities
The post holder will be employed to deliver duties and responsibilities as listed on behalf of South Doc Services, SDS Training and Education and SDSmyhealthcare:
Support with Learning and Development activities, which includes:
- Arranging training as requested, booking rooms, noting attendance and non-attendance to relevant records.
- Create and report on training needs analysis
- Generating certificates, completing post training/event tasks including collating evaluation and maintaining the relevant records
- Assisting with communication and engagement plan activities
- Supporting with daily training queries and set up.
- Support with TH finance activities from training events, sending invoices to Finance team and updating relevant records
Support with SDSTraining and Education activities: arranging Basic Life Support and Venepuncture Training
Secretarial duties for the professional network meetings and other board meetings
- including taking minutes, creating and disseminating agendas, setting up team meetings and general diary management
Coordinating Training Hub meetings, making notes and recording actions and update team activities
Ensure data information input is carried out in a timely, efficient and accurate manner. Collect data and update database and create reports
Provide administration support for setting up learning and development systems
Provide administrative support to all the Training Hub team and implementing new systems
Supporting with creating resources for practices and other key stakeholders
Contacting practices and engaging with other key stakeholders
Handle other telephone and general enquiries, taking messages where necessary
Any other delegated duties considered appropriate for the post
Communication:
- Communicate effectively to deliver excellent customer service
- Promote effective teamwork with all staff
- Provide appropriate communication to identify problems and solutions promptly
Special Requirements of the post:
- An understanding, acceptance and adherence to the need for strict confidentiality
COVID-19 vaccination statement
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings.
We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination.
If you are unvaccinated there is helpful advice and information at where you can also find out more about how to access vaccination.
Job Types:
Part-time, Fixed term contract
Salary:
£10.43 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Work from home
Schedule:
- Day shift
- Monday to Friday
Work Location:
Hybrid remote in BIRMINGHAM
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