Customer Service Advisor - Peterborough, United Kingdom - The Lettings Hub
Description
Customer Service Advisor (Moving Mentor) Immediate Start
Fixed term contract 3-6 months - ideal for students or teachers looking for summer work
Responsible to:
People & Performance Manager
Location of work:
Lynchwood Business Park, Peterborough
Hours:
Full-time (40 hours per week)
Salary:
Starting Salary is £20,000 + Bonus
Full-Time - 40 hours per week, Monday to Friday 8:30am - 17:30pm.
Monthly bonus is payable for Customer Service Roles based on KPI's being achieved.
Do you have a passion for delivering excellent Customer Service? Do you want to feel valued by your employer with progression, rewards, bonus, and recognition?
Would you enjoy being part of an innovative business, where your ideas count?
If so, this could be a great opportunity for you
We are looking for established and exceptional Call Handling employees to help expand our growing Tenant Support Team.
The role is predominantly inbound call based, where our successful applicants will be used to striving within a fast-paced environment and enjoy keeping busy.
To be considered you will be:
- able offer a first-class level of customer service consistently on every call, remaining confident, friendly, and polite always.
- determined to achieve targets based on Quality and being Productive.
Additional Benefits available include:
Free On-Site parking
Free daily snacks
Free Tea and Coffee facilities
Counselling Advice
Birthday and Annual Anniversary early finishes
This role is based in Peterborough, we will not look to support relocation or sponsorship for any applicants.
To be considered for this role, you will need to have a proven background in Call Centre/Inbound Call Handling roles within a Customer Service environment, who aspires to be the best at what they do
Job Types:
Full-time, Permanent
Salary:
From £20,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Discounted or free food
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Peterborough, PE2 6LR: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location:
In person
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