Send Correspondence - Preston, United Kingdom - P4 Recruitment Limited

Tom O´Connor

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Tom O´Connor

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Description

Position:
SEND Correspondence and Feedback Officer


Start Date:
Immediate start for a 3-month period


Hours:
Full-time, 37 hours per week


Location:
Primarily remote work with occasional attendance required in the office.


About Us:
Our client is dedicated to ensuring the well-being and success of vulnerable children and young people across Lancashire.

They are committed to providing a supportive environment where every child and young person can thrive and achieve their full potential.


Core Objectives:


  • Ensure the safety and resilience of vulnerable children and young people.
  • Support children and young people in achieving their educational and employment goals.
  • Promote healthy lifestyles and empower children and young people to make positive contributions.
  • Uphold the voice of children, young people, and families in shaping the support they receive.
  • Enhance the quality of life for children and young people in Lancashire.

Key Responsibilities:


  • Manage enquiries and correspondence related to the Inclusion Service, ensuring accuracy and relevance in responses.
  • Oversee the helpline and single point of access, providing support and guidance to officers.
  • Collaborate with stakeholders to gather feedback and implement improvements to service delivery.
  • Analyse feedback and produce reports for senior management, identifying areas for enhancement.
  • Maintain uptodate knowledge of SEND developments and compliance with council policies.

Qualifications and Skills:


  • Strong communication skills, with the ability to engage sensitively with stakeholders.
  • Experience in managing enquiries and correspondence in a professional setting.
  • Understanding of SEND issues and a commitment to supporting vulnerable individuals.
  • Ability to work independently and collaboratively within a remote team environment.
  • Proficiency in data analysis and report writing.

Job Type:
Temporary contract

Contract length: 3 months


Salary:
£320.00 per day


Work Location:
In person

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