Send Correspondence - Preston, United Kingdom - P4 Recruitment Limited
Description
Position:
SEND Correspondence and Feedback Officer
Start Date:
Immediate start for a 3-month period
Hours:
Full-time, 37 hours per week
Location:
Primarily remote work with occasional attendance required in the office.
About Us:
Our client is dedicated to ensuring the well-being and success of vulnerable children and young people across Lancashire.
They are committed to providing a supportive environment where every child and young person can thrive and achieve their full potential.
Core Objectives:
- Ensure the safety and resilience of vulnerable children and young people.
- Support children and young people in achieving their educational and employment goals.
- Promote healthy lifestyles and empower children and young people to make positive contributions.
- Uphold the voice of children, young people, and families in shaping the support they receive.
- Enhance the quality of life for children and young people in Lancashire.
Key Responsibilities:
- Manage enquiries and correspondence related to the Inclusion Service, ensuring accuracy and relevance in responses.
- Oversee the helpline and single point of access, providing support and guidance to officers.
- Collaborate with stakeholders to gather feedback and implement improvements to service delivery.
- Analyse feedback and produce reports for senior management, identifying areas for enhancement.
- Maintain uptodate knowledge of SEND developments and compliance with council policies.
Qualifications and Skills:
- Strong communication skills, with the ability to engage sensitively with stakeholders.
- Experience in managing enquiries and correspondence in a professional setting.
- Understanding of SEND issues and a commitment to supporting vulnerable individuals.
- Ability to work independently and collaboratively within a remote team environment.
- Proficiency in data analysis and report writing.
Job Type:
Temporary contract
Contract length: 3 months
Salary:
£320.00 per day
Work Location:
In person
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