Trainee Parts Sales Advisor - Huntly, United Kingdom - Scot JCB Group

Scot JCB Group

Verified Company

Huntly, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The role of Trainee Parts Sales Advisor will involve you learning and develop your skills in selling to agricultural businesses; whether they be existing, lapsed or new customers, where you will be required to identify and satisfy customer equipment requirements for parts across the full range of Agricultural machines for repair, service or maintenance. This will involve both 'in house' and 'online. This is a 2 year Fixed term contract.

The role involves:

Taking enquiries from customers across phone and counter
Looking up and identifying parts
Promoting and selling parts to meet customer needs
Proactively expediting parts not arriving from suppliers on time
Being involved in proactive telemarketing campaigns
Supplying the Service Department with parts as required
Assisting in keeping the parts inventory orderly and up to date
Receiving and checking and putting away incoming shipments
Picking and packing
Building and maintaining customer relationships
Being involved in inventory management, invoicing and other admin tasks.
Interest / Experience within the plant or car industry
The ability to prioritise tasks and work well under pressure
Ability to get on with all different types of people in a pressurised environment.
Work as part of a team
Ability to communicate well.
A good understanding of the importance of excellent customer service and building rapport with customers
Attention to detail
A flexible, positive, and outgoing approach to work
A friendly and approachable manner so you can assist internal and external customers
This is not a reactive order taking role, you must be comfortable selling and upselling in a proactive manner face to face and over the phone.

In return you will receive:

39hour basic working week and competitive overtime rates:

Monday to Friday - time and a half for the first four hours after completing a normal working day, and thereafter double time until the completion of continuous working

Saturday - time and a half for the first four hours or until 12.00 noon, whichever occurs first, and thereafter double time

Rota based overtime to cover the opening hours of the business
Average holiday pay to reflect overtime worked
Parts bonus scheme
Healthcare Cash Plan (company paid value of £1000)
Employee Assistance Programme (access to 6 free counselling sessions)
Contributory pension scheme
Life assurance three times salary
30 days annual leave, increasing by 1 day for every 2 years' service up to a total of 35 days
Option to buy/sell up to 5 days annual leave per year
JCB inhouse training