Senior Accounts Officer Rbkc607182 - Kensington, United Kingdom - London Tri-Borough Councils
Description
Job Summary:
Salary range:
£35,223 - £38,934 per annum
Work location:
London
Hours per week:36
Contract type:
Permanent
Vetting requirements:
Standard DBS check
Closing date:9th April 2023
About Us:
Make ethics the driving force behind our collections.
In Kensington and Chelsea, we put local people at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient.
As a Senior Accounts Officer, you'll work to collect and recover Council Tax debts that are vital to maintaining the standard of those services.
Equally, you'll bring an ethical approach that ensures those who can pay, do pay - and those who can't get the support they need.
The Role:
It's a fast-paced challenging role in a newly established and growing team, with aims to take on debt management for additional Council services in the future.
Please refer to the
Job Description for more information
About You:
A background in revenues, debt collection or a similar environment is essential, and you must have a basic knowledge of the national enforcement process.
But what will help you stand out is a proactive attitude, empathetic approach and innovative ideas, as we improve the service we provide to our residents.
You'll be a confident communicator, in person and on paper, used to direct customer contact.Quick-thinking and influential, you'll also have proved you can accurately assess customers' situations and help them towards a positive resolution.
Application process
Additional information
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.
This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
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