Regulatory Communications Consultant 9 Mth Ftc - Stirling, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

Stirling, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At M&G our purpose is
to help people manage and grow their savings and investments, responsibly.

As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clientsand identifying new opportunities to make a positive impact for our environment and communities.
To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliverresults and keep it simple.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Regulatory Communications Consultant (9 mth FTC)

The role of Regulatory Communications Consultant is within the Customer Experience and Journey Management team who are responsible for inspiring, organising and driving our business to deliver consistently great outcomes for our customers.

The Regulatory Communications Consultant will support the Content Production Manager to ensure delivery of communications projects that are all within the regulatory compliance framework and the businesses risk appetite.

Tasked with providing marketing supportand leading on regulatory project work.

This role is integral in helping us deliver change to our communications, across all distribution channels and to help deliver operational and process improvements.

Key responsibilities for this role:

Responsible for creating great customer communication outcomes by exploring what matters, tackling complexity and making things simple with in our established frameworks and procedures. Being able to your judgement and create solutions that make a positivedifference
To deliver regulatory driven change to communications, in line with defined project requirements. To take all reasonable steps to make sure the business area fulfils its internal and external regulatory, legal and industry obligations
Accountable for providing a quality service or product to customers and stakeholders, using skills and experience built through significant experience or training
Responsible for understanding our Code of Conduct and how it applies.

To comply with all relevant policies, for example:
mandatory training, delegated authority requirements and personal expenditure

Key knowledge, skills & experience:

Knowledge and experience of developing great customer communications that enhance customer comprehension and engagement
Knowledge of the financial services industry especially life and pension products, markets and competitors. And an understanding of how restrictions and guidelines are applied to communications through the regulatory and legislative framework
Experience in copy writing and delivering complex, diverse or ambiguous messages. Ability to identify and suggest improvements based on knowledge and experience
Experience of project management and pulling stakeholders together to achieve shared goals
Knowledge of marketing tools and techniques
Ability to think competitively and thrive on a challenge. Able to seize a good opportunity whether big or small to achieve the highest standards of outcome under all conditions

Work level:
Experienced colleague

Recruiter name:
Amy Curtis

Location:
Stirling or Reading (flexible/hybrid working)

Closing Date: 24/02/2023

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent.

Regardless of gender, ethnicity,age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.