Operational Training Coordinator - Milton Keynes, United Kingdom - John Lewis
Description
Hours of work: 5 days out of 7, 37.5 hours a week, 22:00-06:00 (with 1 out of 4 weekly being 20:00-04:00)
What you'll be doing:
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Support the site to deliver their operational training objectives through reviewing and auditing materials and create new training resources in line with SOPs
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Develop and maintain relationships with operational and support managers to ensure effective channels of communication
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Support and Deliver SOP writing, and training of new Partners and the contingent workforce
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Maintain a high level of confidentiality keeping all files in compliance with the Data Protection Act.
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Issue data reporting to the Training Manager and Site management, to ensure training registers and matrices are kept up to date
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Deliver a high standard of customer experience for Partners, Agency, customers and suppliers on site by organising training or refresher training (as required) for Partners and agency colleagues
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Provide and contribute to continual improvement initiatives for the team and/ or site
What you'll need:
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Previous experience of working within a logistics/supply chain environment.
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Previous experience in a training environment
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Management of Partner and Agency relationships
What else you may bring:
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A Level/Degree educated or equivalent
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Capable of covering other operations to provide support as required
Additional Information
The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach. You'll have the opportunity to discuss this further with the hiring manager during your interview and, where it is operationally practicable, they'll do all they can to accommodate your needs.
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