Customer Services Executive - Swaffham, United Kingdom - Badger Associates Ltd

Badger Associates Ltd

Verified Company

Swaffham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Services Executive - Necton, Norfolk - up to 26,000 per annum

Demonstrate professionalism, courtesy, and a customercentric attitude in all interactions with customers.
Contribute to the continuous improvement of customer service processes and suggest enhancements to increase efficiency and customer satisfaction.
Ensure all customer service activities adhere to company policies, industry regulations, and data protection laws.
Handle the processing of customer orders, ensuring accuracy and efficiency.
Provide information to customers regarding the company's services, including pricing, available options, and service terms.
Update customer information and ensure data accuracy in the customer database and CRM.
Work with other departments and internal stakeholders to ensure service delivery to customers.
Address and resolve customer complaints and issues professionally, aiming for customer satisfaction and retention.

Requirements:

Minimum 1 year customer service experience (in similar field/industry desirable) GCSE English, Maths Grade C (or equivalent) minimum.

Rewards:

£23k-£26k basic DOE - up to £4000 quarterly bonus available.

Job Types:
Full-time, Permanent

Salary:
£23,000.00-£26,000.00 per year

Benefits: