Scheduling Administrator - Lincoln, United Kingdom - Grafton Recruitment

Grafton Recruitment

Verified Company

Lincoln, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Scheduling Administrator

Location:
Lincoln LN- Hybrid Working

Hourly Pay Rate:
£9.50 - £10.28

Hours: 37.5 Monday to Friday

Length of the contract: 3 months initially

Grafton Recruitment are now seeking to appoint a Scheduling Administrator for our Public Sector client based in Lincoln.

Duties of the Scheduling Administrator:

Action any new incoming referrals, checking that the referral letter and other relevant documentation has been attached.
Monitor existing patient's progress through the system.
Produce daily reports for secondary care providers.
Monitor and action any rejected referrals.
Effectively manage and book appointments and issuing of all relevant information to the patient including confirmation of patient appointment letter and any patient leaflet of the provider/procedure.
Adhere to all data protection, clinical governance and standard processes to minimize any potential risk to patient and immediately raise any concerns or issues.
Deliver high levels of customer service.
Accurately input data into databases and spreadsheets so that up to date and accurate information is available.
Carry out administrative and clerical duties including photocopying, posting, typing correspondence, progress chasing and other administrative duties as required.
Contribute to team meetings and work positively with the Team Lead to ensure that performance standards are met and improved where necessary.
Handle confidential, complex and sensitive patient's clinical information on a daily basis.

Experience Required:

GCSEs Grade A-C in English and Math or equivalent.
Experience of working in a customer service environment/dealing with the public especially over the telephone.
Excellent verbal communication & interpersonal skills
Knowledge of clerical and administrative processes including filing, archiving, photocopying, mailing and distribution processes.
Effective time management & ability to work to tight deadlines and standards.
Effective team working and ability to cover for colleagues in their absence.
Ability to work with staff of all levels in a positive, helpful and constructive manner.

Hiring Contact:
Katie Storr

Agency:
Grafton Recruitment

If you would like any further information about any vacancies before applying, please feel free to contact