Infrastructure Specialist - Newcastle upon Tyne, United Kingdom - Nigel Frank International

Tom O´Connor

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Tom O´Connor

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Description
**3
rd
Line Infrastructure Engineer - Newcastle upon Tyne (hybrid) - £35K DOE**I'm looking for an ambitious 3
rd
Line Infrastructure Engineer to join a business who invest heavily in technology and innovation to support their growth.


The 3rd Line Infrastructure Engineer is responsible for maintaining the global infrastructure on a daily basis, ensuring that all infrastructure operations are online with minimal downtime.

The prime focus is to actively monitor and maintain Office 365, Azure, Security controls and network devices, while proposing and delivering enhancements to the environment.

This person will work closely with the wider infrastructure team, in delivering improvements, projects and resolving issues.


Why apply?

  • Opportunity to work in a fastpaced, varied and challenging environment with cutting edge technology.
  • Structured career development plan within IT
  • Opportunity to grow your IT career within a fast paced global leader
  • A culture that motivates, excites and stimulates

Roles & Responsibilities

  • Managing Microsoft 365 & Azure AD in an enterprise environment
  • Perform proactive maintenance on all infrastructure devices to ensure all devices are secure, uptodate and patched
  • Provide 3
rd
Line IT Support to resolve IT tickets pro-actively to meet SLA's

  • Document policies & procedures, while managing changes requests and incidents
  • Own the maintenance, integrity, change and testing of IT backup and recovery policies
  • Ensure the groups infrastructure can sustain and deliver adequate disaster recovery policies
  • Delivery of 3rd line operational support for IT services including oncall cover

Skills required

  • 3+ years experience providing 3
rd
line support position

  • Experience working in a fast paced organisation, and able to manage change on a regular basis
  • Advanced 365 / Azure AD Configuration and management including Intune & AutoPilot, Single Sign On, MFA, conditional access rules, security and compliance
  • Advanced Windows Server skills, including DHCP, DNS, WSUS, Security, AD, GPO
  • Advanced PowerShell and scripts skills
  • Monitoring best practices and configuration
  • Passionate about technology and enthusiasm to growth your career within Cloud Infrastructure Services
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